Experience and Example Achievements
Organisation Development, Project and Change Management
- Developed a range of integrated OD tools; trained and coached managers and staff in new proceses in the UK, Europe and Scandinavia –enhancing performance and reduced staff turnover.
- Appraised and advised on a range of organisational issues, reducing absence by 25% and enhancing performance by 15%
- Led and managed identification of KRAs for all roles, driving organisational restructure and realignment
- Evaluated and facilitated redesign and restructure, ensuring smooth transition to new structure
- Effected creation of functional competencies and built aligned functional development plans
- Led relocation of all development activities to Athens from London, coaching local personnel to ensure smooth transition
- Created and managed an outplacement centre during a major redundancy programme, minimising unemploment by facilitating reengagement into the local community
Engagement, Diversity and On-Boarding
- Facilitated more than 20 focus groups on gender diversity as foundation for cultural development
- Led supplier selection and project managed rollout of 360° feedback across 26 countries, providing 1-2-1 feedback for executives – feedback forming the basis for a leadership development programme.
- Created and implemented a service delivery survey for key stakeholders, enabling performance development
- Facilitate agreement of survey design across 7 international divisions and project manage rollout across 12 countries, creating communications stratety to achieve 88% completion rate
- Developed, organised and facilitated 2 HR conferences in Athens and N Ireland, bringing together professionals from 26 countries
- Designed and rolled out a comprehensive induction process for all recruits – new recruit retention measurably improved
Performance and Talent Management
- Conducted organisation review, designed and launched a performance and talent strategy across UK, Europe and Scandinavia – 75% compliance in year 1
- Introduced a performance management framework resulting in aligned and integrated performance planning and delivery in all 26 territories
- Designed and project managed implementation of performance management during a merger or two airlines, coaching senior managers through the transition and training all managers and staff
- Established formal development for all trainees – apprentices, undergraduates and graduates, achieving accreditation by Professional Institutes
- Led development of talent management strategy, planning and rollout.
Leadership Development
- Led the design and implementation of a leadership development programme in partnership with IMD with notable enhancement to collaboration, loyalty and performance development
- Planned and launched a leadership development and talent programme for top 300 leading to enhance cross-functional and business performance
- Directed the creation of leadership and succession development programmes in partnership with Roffey Park
- Re-launched a leadership development programme during a major downsizing, reducing turnover of key talent
- Designed and delivered a range of leadership modules as part of a modular leadership development programmme
- Coached executives and leaders as an integrated part of a leadership programme
- Designed and facilitated a leadership development conference
- Leadership individual mentoring, training and coaching for HR leadership and organisational development
Coaching, Team Development and Facilitation
- Coached, mentored and acted as subject matter expert to develop multi-national HR, L&D and functional populations across 26 countries, raising HR function’s profile, performance and impact
- Executive coach for senior personnel supporting achievement of leadership, professional and business objectives
- Re-aligned learning function to deliver business performance objectives
- Facilitated benchmarking and competency development for EIT function of 500 staff in 26 countries leading to aligned development and enhanced performance delivery
- Developed a core team to become business coaches and mentors
Learning/Training Design, Delivery and Evaluation
- Established an in-house learning team aligned to business functions, raising the profile of learning, reducing costs and enhancing performance delivery.
- Designed and delivered a wide range of learning interventions, including blended learning, improving individual, team and organisational performance. Programmes delivered throughout the UK, Europe and Scandinavia
- Created benchmarks and metrics to measure ROI and return on expectation for learning interventions
- Developed trainers and facilitators to design, deliver and evaluate learning programmes
- Delivered a complex project during a transition from manual to automated manufacture to assess capability, capture process and skills, document, develop and train staff to become trainers and cascade learning
- Reviewed and developed implementation and training strategies for SAP HR rollout, coaching technical trainers
- Lecture in HRM in the UK, Bulgaria and Dubai, delivering professional Levels 5 and 3 CIPD qualifications
Learning Strategy and Culture Development
- Led a cross-organisational team to design a group’s vision and values, providing the basis for continuous improvement
- Developed and implemented a development strategy, policy and framework, fully aligned to business strategy, for multi-site international business –
- Devised a 3-year Group learning strategy emphasising targeted development aligned to Mission Statement and ROI
- Formulated a new competency models aligned to vision, guiding all processes and leading to achievement of IiP
- Developed an HR culture across 23 countries through cascade development of a cohort of HR professionals